U.S. Shipping Policy – FREE shipping on all orders over $25. Orders under $25 incur a $5 shipping charge. Items are shipped by USPS Priority Mail or Fedex Ground/ Home Delivery. Expedited shipping is also available at an additional charge with USPS Express as well as Fedex delivery options (Express, 2 Day, Overnight, etc.). Items are usually shipped within 24 hours of payment. Orders received over the weekend are shipped on Monday.
International Shipping Policy – We try to make shopping with us as economical as possible for International customers. Orders that can fit in a USPS Priority Mail Flat Rate Envelope are shipped for $13. Larger orders are shipped with USPS Priority Mail and vary depending on weight. You will notice that there are no shipping fees in your shopping cart. (This is to provide our domestic customers with free shipping.) After we have received your order we will send an invoice for the shipping amount or you can click on the links below to access and pay for the shipping amounts.
International Customs Taxes & Duties – We get asked frequently to mark items as ‘gift’ or declare a very low value. In our ongoing attempt to conduct business with integrity, we will not falsify any customs documentation. All import duties & taxes are paid by the buyer.
Prohibited International Items – Some wildlife items are not available outside of the U.S. (example: hungarian partridge, elk hair, etc). Prohibited items will say so on their respective page. Please view each item’s page for details.
Sales Tax Policy – Sales tax is collected on all goods purchased by WA residents according to WA state Department of Revenue tax codes. Items picked up in the store are billed at the Gig Harbor rate of 8.5%. Please note that items shipped to WA residents might be higher or lower depending on the rate of the shipping address. No tax for shipping to out of state residents and international customers. Sales tax exemption on in store pickup is only available to customers with exempt status according to DOR sales tax exemption allowances. Full legal documentation is required for sales tax exemption.
Return Policy – Was it not what you expected or the wrong size? No problem! We will exchange or refund any items in new and unused condition within 30 days of purchase. Please email us before mailing anything back to us. Buyer is responsible for any additional shipping fees as well as a 15% restocking fee.
Pickup Policy – Orders can be picked up during regular business hours at our retail location in Gig Harbor, WA. Please let us know immediately if you are planning on picking it up so we don’t go ahead and ship.